Privacy Policy
Last updated: April 9, 2026
Air Marshall Cooling & Heating, LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email address, and phone number provided when booking service or contacting us
- Service Information: Details about your HVAC system, service history, and property
- Usage Data: Information about how you interact with our website
- Communications: Records of calls, texts, and emails between you and our company
2. How We Use Your Information
We use the information we collect to:
- Schedule and perform HVAC services at your property
- Send appointment confirmations, reminders, and technician arrival notifications
- Send SMS text messages and phone calls as consented to in our Terms of Service
- Send invoices, estimates, and payment reminders
- Send seasonal maintenance reminders and promotional offers (with your consent)
- Improve our services and customer experience
- Comply with legal obligations
3. SMS Communications
By providing your phone number, you consent to receive SMS text messages from Air Marshall Cooling & Heating, LLC. We will not share your phone number or SMS consent with third parties for their marketing purposes. Message and data rates may apply. You may opt out at any time by replying STOP to any message.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist in operating our business under strict confidentiality agreements
- Legal Requirements: When required by law or to protect our rights
We do not engage in affiliate marketing or the buying and selling of leads.
5. Data Security
We implement reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Opt out of SMS communications by replying STOP
7. Cookies
Our website may use cookies to enhance your experience. You can control cookie settings through your browser settings.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
Air Marshall Cooling & Heating, LLC
1 Pepperwood St · Navarre, FL 32566
Phone: (850) 830-7899
Email: [email protected]
This Privacy Policy is effective as of the date listed above and applies to all information collected by Air Marshall Cooling & Heating, LLC.